Everything we do in IT across Lyon and the Rhône, for households and businesses alike.
This page brings together everything we do, service by service. Each page describes how the work goes, what it actually covers, and the point beyond which it no longer makes sense - because a useful service is also one we advise against when it brings nothing.
Diagnosis is free and you get the quote before any repair, across all of these services.
Work at your home, at your business and in the workshop, on site or as an emergency.
Work at your place, with your own equipment and your own connection: that is where you see the faults that happen nowhere else.
Small and medium businesses and professional practices: get work moving again first, deal with the cause afterwards.
What to do right now depending on the fault, and above all what makes things worse in the meantime.
Screen, keyboard, battery, charging, overheating, disk: most faults come down to a single part.
On a tower, almost everything can be replaced part by part, at a reasonable cost.
Cracked panel, ink blotches, backlight: the test that saves ordering a part you do not need.
Dead keys or wrong characters: half the cases are settings, not faults.
Will not power on, shuts down on its own, no longer charges: often the cheapest part.
Infections, protecting workstations and raising the security level of an organization.
Recognizing a real infection, removing it cleanly, and knowing when a reinstall is the answer.
Which antivirus to choose, how to set it up, and why having two protects you less well than one.
The one case where antivirus is not enough: what actually protects you is a backup out of reach.
Five or six measures cover most of the real risk for a small organization, and several of them are free.
A short, usable review, with priorities ranked by risk rather than by catalog.
Recovering what has disappeared, and above all making sure it does not happen again.
On an SSD, the recovery window is measured in minutes, not days. What to do right away.
The best backup is the one that happens without you: every manual backup eventually stops being done.
The real question is not whether you have a backup, but how long it takes to get working again.
Syncing is not backing up: confusing the two costs people data every month.
Shared storage, workstation backup, remote access - and the costly misunderstanding about redundancy.
Regular follow-up, support and asset management for small and medium businesses.
Maintenance does not prevent breakdowns: it prevents a breakdown from becoming a disaster.
The six points a contract has to state, and why unlimited always gets made up elsewhere.
Outsourcing without giving up control: the difference lies in who holds the credentials.
The real time sinks are not the big breakdowns but the small daily blockages.
Knowing what you own, tracking how old the machines are, spreading replacements instead of enduring them.
Designing, cabling, securing and tuning a network, at home as well as in a business.
A well-designed network is never noticed. Design, cabling, shared folders and documentation delivered with it.
The right solution depends on how the building is built, and is settled by measurement - not from a catalog.
Clean cabling costs once; improvised cabling costs on every visit for years afterwards.
The way in is almost never the firewall, but remote access opened in a hurry.
Reaching your network from outside without exposing it to the internet. And what a VPN does not protect.
Measure before buying: the bottleneck is almost never where you think it is.
Supply, assembly, upgrades and commissioning, for households and businesses alike.
The single change that transforms an older machine, with nothing to reinstall and nothing lost.
A new computer is not ready out of the box: transfer, software, settings and wiping the old machine.
We start from how you will use it, not from the components. And we put no money where you do not need it.
The right build follows from your monitor and your games, not from a budget.
The fixed-address setting that makes an installation last, instead of being redone every month.
First of all, checking whether you really need one: for many small organizations, a NAS is enough.
Already covered elsewhere on the site.
Installing, repairing and migrating the system.
Hard drive, SSD, USB stick and memory card.
Immediate remote control, with no visit.
For work that requires the machine to be opened.
At your own pace, with no jargon.
Web, VPS and dedicated servers.
Websites, business tools and applications.
Supply and installation.
Tested, guaranteed, installed.
Checked before handover.
Secure wiping and an approved recycling channel.
Apple support and repair are handled on our dedicated site, apple-lyon.com, with the right skills and the right parts. Same team, same workshop in Lyon.
Describe it to us: we will point you in the right direction, including when the answer is that there is nothing to do.
Automatic assistant: it can make mistakes. Never share a password or a card number.
