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SOS Informatique Computer repair in Lyon - Individuals and businesses

My laptop battery no longer holds a charge : what should I do ?

A battery is a wear item, like tyres. After three or four years, losing running time is not a fault - it is the normal course of things.

What matters is knowing where yours actually stands. Windows can measure the gap between the original capacity and the current one : that is an objective figure, far more useful than the feeling that "it lasts less than it used to".

Measuring the real wear

Windows generates a detailed battery report from a command prompt. It gives the design capacity, the current capacity, and the history of charge cycles. A battery down to 60% of its original capacity is at the end of its life ; at 80%, it is simply ageing.

That report also clears up a frequent ambiguity : if the measured capacity is good but the running time is poor, the problem is not the battery but what the machine is doing - background programs, maximum brightness, or overheating.

What wears a battery out

  • Heat, by far the biggest factor. A machine that runs permanently hot destroys its battery far faster than heavy use does.
  • Repeated full discharges down to shutdown.
  • Being held at 100% permanently on mains power, with no charge management. Most manufacturers now offer a mode that limits charging to 80%, very effective for a laptop that stays plugged in.
  • Time simply passing: a battery ages even unused.

Getting the most from what is left

On a battery that is still reasonable, a few settings genuinely change the running time : lower the brightness, turn on power saving mode, close syncing apps running in the background, and deal with overheating if there is any. A machine whose fan blows constantly consumes far more - see overheating and noise.

A swollen battery : stop everything

If the underside of the laptop no longer sits flat, if the trackpad is lifting or the case is opening slightly, the battery is swelling. This is not a cosmetic defect : it is a real fire risk. Stop using the machine, do not leave it charging unattended, do not try to pierce or force anything, and have it dealt with quickly. The battery will have to be replaced and disposed of through the proper channel.

Replacement

On most models the job is straightforward and the cost reasonable against the value of the machine. Two things to watch : choose a quality battery, since cheap ones often last less than a year ; and check the exact part number, as the same computer model can exist with several different batteries.

On very thin laptops the battery is glued to the chassis and the work becomes more delicate - but it remains possible.

Should you remove the battery if you stay plugged in ?

On older machines with a removable battery, that made sense. On current models, no : the charging electronics stop by themselves, and many laptops throttle their performance without a battery. Better to turn on the charge limit the manufacturer offers.

Letting us handle the replacement

We identify the exact part, supply the battery and fit it, taking the old one back for recycling.

Frequently asked questions

How long does a laptop battery last ?

Three to five years in ordinary use, or roughly 500 to 1000 charge cycles. Heat shortens that noticeably.

Should I run the battery flat before recharging ?

No, that is a habit inherited from an older technology. Lithium batteries prefer frequent partial charges to full discharges.

My battery is swollen, can I keep using the computer ?

No. A swollen battery is a fire risk and distorts the case. Stop using it and have it replaced without delay.

Further reading

Would you rather we took care of it ? See our laptop repair service, in Lyon and across the Rhone.

No running time left at all ?

We measure the real wear before proposing anything.

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