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Wednesday, November 11 (Armistice Day): we are closed (phone, remote support and workshop). We reopen Thursday, November 12 at 8 am. You can book your slot online right now.

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SOS Informatique Computer repair in Lyon - Individuals and businesses

Downloads

For a remote support session, download one of these remote access programs. Our technician will guide you by phone throughout the installation.

Show us your screen, with nothing to install

One click from your browser: a technician sees your screen and guides you live. If he needs to take control, he offers you the software at the right moment.

Show my screen
Recommandé
RustDesk

Open-source, free and lightweight solution, known for its security and fast connection.

Versions hosted on our site: Windows 1.5.0, Mac 1.4.9

  • Free and open-source software
  • End-to-end encrypted connection
Windows Mac Linux
AnyDesk

Fast, lightweight software requiring no prior installation: a single file to run.

  • No registration required
  • Secure, encrypted connection
Windows Mac Linux
TeamViewer QuickSupport

Widely used solution, no installation needed for one-off support.

  • “QuickSupport” version, no installation
  • Secure, encrypted connection
Windows Mac Linux

How ça marche

1. Call us

Contact us by phone to explain your problem.

2. Download the software

We guide you to download and launch one of the programs above.

3. We take over

With your permission, we take control of your computer to solve the problem, before your eyes.

Need help with the installation?

Call us, we will guide you at every step.

Contact us