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SOS Informatique Computer repair in Lyon - Individuals and businesses

Backup and security

A backup that has never been restored is not a backup. It is an assumption.

It is the sentence we repeat most, and the one that does the most damage when it is ignored. We regularly see businesses discover, on the day they need it, that the backup had stopped months earlier with nothing to flag it.

Backing up, properly

Three requirements, and all three count. Automatic, because a manual backup always ends up forgotten. Off site, because a fire or a burglary takes the server and the disk sitting next to it. Tested, by a real restore, not by a green light.

See business backup, automatic backup and online backup.

Syncing is not backing up

This is the most expensive confusion we come across. A synced folder faithfully copies whatever happens: if a file is deleted or encrypted by ransomware, the change reaches every device within seconds. A real backup keeps earlier versions, which the incident does not touch.

Ransomware

This is now the main risk for a small or medium business, and it no longer targets only large organizations - the attacks are automated and cast a wide net.

Protection comes down to a few simple measures: a backup disconnected from the network, updates applied, rights limited to what each person needs, and remote access closed. See ransomware protection and what to do if your files are encrypted.

Knowing where you stand

An audit answers the questions nobody asks before the incident: who has access to what, which former employees' accounts are still active, which machines no longer receive fixes, what is exposed to the internet, and whether the backup actually works.

It is rare for everything to be in order. It is common for the necessary fixes to be quick and inexpensive. See also IT security for small businesses.

Your customers' data is your responsibility

Customer records, medical files, accounting documents, employee details: GDPR makes you responsible for protecting them, whatever the size of your organization. A breach has to be reported, and the absence of basic measures is judged harshly.

This is not about building something elaborate. Access limited to what each person needs, machines kept up to date, a backup that works and accounts closed when people leave cover most of the real risk.

The three-copy rule

It is the only principle worth remembering, and it comes down to three numbers. Three copies of your data, on two different kinds of media, with one held off site. A server, an external disk and online storage satisfy the rule; a server and the disk sitting next to it do not.

We come back to it systematically during an audit, because it answers all three real scenarios at once: hardware failure, human error and disaster.

Your team, the first line of defense

Most incidents start with a click: an attachment, a fake message from the boss, a fake invoice. No antivirus makes up for an unprepared team for long.

We take the time to explain the warning signs, with real examples rather than abstract instructions. See our page on common scams.

The other parts of our business offering

Our services for businesses, in Lyon and the Rhône.

Shall we talk about your setup?

A first conversation with no obligation, in Lyon and the Rhône. We will also tell you what is not worth doing.

Contact us