Wednesday, November 11 (Armistice Day): we are closed (phone, remote support and workshop). We reopen Thursday, November 12 at 8 am. You can book your slot online right now.
Book an appointmentLegal information about the publisher and hosting of this site.
This site is published by SOS Informatique.
Avenue du Point du Jour, 69005 Lyon, France.
Phone: +33 9 84 57 49 35 - Mobile: +33 6 52 95 23 74
Email: info@zone-help.com
Registered in the French SIRENE register since April 1998.
SIREN: 418 496 774
Head office SIRET: 418 496 774 00047
APE code: 9511Z - Repair of computers and peripheral equipment
Legal form: sole trader
Personal services declaration: SAP418496774 (home IT assistance)
BESSEY VINCENT - Bessey-Netzwerktechnik
Altenkesseler Str. 17
66115 Saarbrücken (Saarland), Germany
Activity: IT consulting, registered since 2004
DUNS: 340965749
Mobile: +33 6 52 95 23 74
Email: vbessey@gmail.com
Vincent Bessey, as publisher of the site.
This site is hosted by:
OUIHEBERG SARL
9 rue des Colonnes, 75002 Paris, France
SIRET: 888 341 997 00029 - RCS Paris B 888 341 997
www.ouiheberg.com
Website designed and built by SOS Informatique - Vincent Bessey, Lyon: www.zone-help.com
Remote computer support, anywhere in France: depannage-informatique-distance.fr
Find SOS Informatique on the local directory Vitrimap: opening hours, reviews and directions.
Insurer: Hiscox SA (registered office in Luxembourg), acting through its French branch, Paris Trade Register 833 546 989 · HISCOX DIRECT, TSA 49007, 60477 Compiègne Cedex, France.
Professional liability policy no. HSXIN320089591, covering the declared activity of home IT support.
Cover: €50,000 per claim and per insurance year, with no deductible.
Territorial scope: worldwide, excluding the United States and Canada.
Certificate valid from 14 September 2026 to 13 September 2027: download the certificate (PDF).
All content on this site - text, images, logo, structure - is the property of SOS Informatique unless stated otherwise. Any reproduction or representation, in whole or in part, without prior written permission is prohibited.
Approximate location of visits (in-house statistics): IP Geolocation by DB-IP, “IP to City Lite” database licensed under Creative Commons Attribution 4.0.
The processing of your personal data and the use of cookies are set out in our privacy policy, accessible from the bottom of every page.
This site is governed by French law. In the event of a dispute, and failing an amicable settlement, the French courts shall have sole jurisdiction. In accordance with regulations, you may use a consumer mediator free of charge to seek an amicable resolution.
Under articles L.612-1 et seq. of the French Consumer Code, consumers may use a consumer mediator free of charge to settle a dispute amicably, after first attempting to resolve it through a written complaint sent directly to the seller.
The seller falls under the following mediator:
CM2C, Center de la Médiation de la Consommation de Conciliateurs de Justice
49 rue de Ponthieu, 75008 Paris, France
Website: www.cm2c.net
Online referral: report a dispute
Email: contact@cm2c.net
We will get back to you quickly.
Automatic assistant: it can make mistakes. Never share a password or a card number.
