Three questions and you have the price. We charge a flat fee: no meter running, no surprise on the invoice.
Your price
Remote support
€69 incl. VAT
We take control before your eyes, with no time limit. Paid before the session and fully refunded if the problem is not solved. Not eligible for the French tax credit, which applies to work done at your home.
Windows PC at your home
€99 incl. VAT
Travel included within the Lyon area. That is €49.50 after the 50% French tax credit for home services.
Apple at your home
€129 incl. VAT
Mac, iPhone, iPad. Travel included within the Lyon area. That is €64.50 after the 50% tax credit.
Drop-off at the workshop
Quote on request
The workshop diagnosis is free and without obligation: we look, we call you with the price, and you decide. Drop-off by appointment, avenue du Point du Jour, Lyon 5.
Business rate
€300 excl. VAT per half-day
€500 excl. VAT for a full day. For equipment to be looked after all year, a maintenance contract works out cheaper: let's talk.
The diagnosis, the work and the twelve-month warranty on the fault handled. Any parts are extra, and never ordered without your agreement on their price.
The flat fee does not depend on time. A fault solved in twenty minutes and one taking three hours cost the same: you pay for the outcome, not for our hours.
Because an hourly rate makes you pay for our slowness. With a flat fee, you know before calling what you will spend, and we have no reason to drag things out.
Describe the fault and we will call you back.