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SOS Informatique Computer repair in Lyon - Individuals and businesses

Show my screen

An SOS Informatique technician looks at your screen with you and guides you step by step. Nothing to install: everything happens in your browser.

One moment…

From a computer only

Phones and tablets cannot share their screen from the browser. Open this page on your computer, or call us: we will guide you over the phone.

09 84 57 49 35
Before you start, call us

Stay on the phone with your technician during the whole session: he tells you what to do at each step. 09 84 57 49 35

Share your screen in one click

Your browser offers "Entire screen": click the picture of your screen, then "Share". The technician sees your screen but cannot touch anything. You can stop whenever you want.

No technician is available right now

Leave your number: we will call you back as soon as possible and look at your screen together.

You can also call us: 09 84 57 49 35

Noted, we will call you back

Keep your phone nearby. When we call, come back to this page to share your screen.

A technician is on the way…

Your screen is ready to be shared. Keep this page open: the technician will join you in a moment.

Votre technicien voit votre écran

Your technician needs to take control

Download the software
  1. Open the file that has just been downloaded (top right or bottom of your browser).
  2. If Windows asks for permission, click "Yes" or "Run".
  3. That's all: your technician reads the numbers on your screen himself. You have nothing to copy.

Keep this page open during the whole session.

Sharing is paused

Your technician no longer sees your screen. To continue, click below.

Thank you, the session is over

Your technician no longer sees your screen. If you still need help, call us or start again.

Start again

Prefer a remote access program?

Your technician can also take control with one of these programs. Download the one he tells you on the phone.

RustDesk Recommended
AnyDesk
TeamViewer QuickSupport

All downloads (Linux included)