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SOS Informatique Computer repair in Lyon - Individuals and businesses

Workshop drop-off

For hardware faults that take time, you can leave your machine with us - by appointment.

By appointment only. Our workshops are not open to the public: please call before traveling, and we will agree on a time slot together.

Dropping off, step by step

From your call to collecting your machine, guaranteed for one year.

An appointment is required. Our workshops are not open to the public: without an appointment nobody can see you, and you will have travelled for nothing. One call is enough to arrange a slot.

1. Call us

Describe the fault over the phone. We will tell you whether a drop-off makes sense or whether a home visit will do.

2. Book a slot

Our workshops do not take walk-ins. We agree together on a time slot for the drop-off.

3. Diagnosis

We diagnose the problem and call you with a quote before any chargeable work.

4. Repair

Once you have agreed, we carry out the repair. We keep you posted if extra time proves necessary.

5. Collection

You collect your machine by appointment, tested and ready to use.

6. Warranty

Every repair carries a one-year warranty, excluding damage from drops or liquid.

When to drop off

A drop-off is not always necessary

Most problems are solved at your home or remotely, without you having to travel. A workshop drop-off mainly makes sense for lengthy hardware work: screen replacement, motherboard repair, data recovery from a failing drive.

Call us first: we will tell you frankly what suits your situation best, even if that means saving you a pointless trip.

Book an appointment
Typical drop-off cases
  • Broken or faulty screen
  • Motherboard repair
  • Water damage or a drop
  • Data recovery
  • Keyboard or battery replacement
  • Thorough internal cleaning

A hardware fault?

Call us to arrange a drop-off appointment.

Contact us