New opening hours: we answer Monday to Friday 8 am - 7 pm, Saturday 9:30 am - 9 pm.
See our hoursWe work exclusively on site and online, but in the event of a hardware failure we have repair workshops.
Avenue du Point du Jour, 69005 Lyon
Phone and remote support
Mon-Fri: 8:00 am - 7:00 pm
Sat: 9:30 am - 9:00 pm
Workshop and home visits
Mon-Fri: 9:00 am - 5:00 pm
Sat: 9:30 am - 5:00 pm
Sundays and public holidays: closed
All our opening hours
Would you rather write? Open and track your request from your client area.
You can reach us by phone for a fast response to your request.
A bubble at the bottom of your screen lets you ask your question right away. The assistant answers common questions; to speak to a technician, give us a call.
Describe your request in writing from your client area: follow its progress and get our replies by email.
Tell us about your problem and we will get back to you quickly.
Automatic assistant: it can make mistakes. Never share a password or a card number.