Skip to content
SOS Informatique Computer repair in Lyon - Individuals and businesses

Request remote assistance

Describe your problem in a few lines. We call you back to agree a time, then we take control of your screen - with your consent, and in front of you.

69 flat rate, not hourly
  • Secure remote control, with your consent
  • You see everything, you cut it off whenever you want
  • Problem unsolved = free
  • Not eligible for the French tax credit (at-home work only)

Your request

The more precise the description, the faster the answer. An exact error message or a photo of the screen is often worth more than a long text.

Monday to Saturday. Leave blank if you have no preference.

A photo of the error message often saves a call. 5 files maximum, 5 MB each.

Fields marked with an asterisk (*) are required. Your information is used solely to handle your request. See our privacy policy.